Privacy policy
Privacy Policy – HeelNuvora
At HeelNuvora, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our store or make a purchase.
1. Data Controller
HeelNuvora is responsible for processing your personal information.
Contact email:
nuvoraproduct116@gmail.com
2. Information We Collect
When you use our store, we may collect the following information:
-
First and last name.
-
Shipping and billing address.
-
Email address.
-
Telephone number.
-
Information required to process payments, which is handled securely by our payment providers.
-
IP address and technical browsing data.
-
Order history and shopping preferences.
3. How We Use Your Information
We use your information to:
-
Process and manage your orders.
-
Send order confirmations and status updates.
-
Provide customer support.
-
Manage returns and refunds.
-
Improve our products, services, and shopping experience.
-
Comply with our legal obligations.
-
Send you marketing communications only when you have provided consent.
4. Data Protection
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, alteration, or improper disclosure.
Information is transmitted using secure SSL connections.
5. Sharing Personal Information
We only share your personal information when necessary to provide our services, including with:
-
Shopify, our e-commerce platform.
-
Payment providers.
-
Shipping and logistics companies.
-
Technology providers required to operate our store.
We will never sell or rent your personal information to third parties.
6. Cookies
Our store uses cookies and similar technologies to:
-
Remember your preferences.
-
Improve website navigation.
-
Analyze website performance.
-
Display relevant content and advertising when applicable.
You can configure your browser to accept or reject cookies.
7. Your Rights
You may exercise the following rights at any time:
-
Access your personal information.
-
Request the correction of inaccurate information.
-
Request the deletion of your information when legally permitted.
-
Restrict or object to the processing of your information.
-
Request the portability of your information.
To exercise any of these rights, contact us at:
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy and comply with applicable legal obligations.
9. Changes to This Policy
HeelNuvora may update this Privacy Policy when necessary to reflect legal or technical changes or changes to the operation of our store.
The current version will always be the version published on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, contact us at:
HeelNuvora
nuvoraproduct116@gmail.com
We are committed to responding to all inquiries as quickly as possible.